very nice product and packaged very well.
have not rec'd it yet-where is it???
Hi Dave,
Thank you for your feedback. We completely understand how important timely delivery is, and we’d like to clarify the timeline for your order.
Your order was placed on April 13, 2026 at 5:15 PM, and it was processed and shipped out promptly from our Anaheim, CA warehouse. According to USPS tracking, the package was accepted on April 14, 2026 at 5:06 PM and departed our local distribution center on April 15, 2026 at 2:03 AM.
At this point, the shipment is in transit within the USPS network, and the current delay is unfortunately with the carrier, not due to any delay on our end.
We always ship orders as quickly as possible—especially sample orders—but USPS First Class / Ground services are not overnight services, and transit times can vary depending on the destination and carrier conditions.
We kindly ask for your understanding, as expecting overnight delivery from a standard shipping method is not realistic, and we fulfilled and shipped your order within a normal and timely manner.
That said, we are actively monitoring the shipment and are happy to assist if there are any further issues.
We truly appreciate your business and hope the material meets your expectations once it arrives.
Best regards,
Surfaces Galore Team
This was the exact match to our existing tile.
Hard to find stone. Was great service.

