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These tiles are supposed to be a set to be used as a checkerboard tile. They are not equal thicknesses and a waste of money to order a sample.
TThank you for your purchase. Two important things: first, samples are for color and shade purposes so you can see how they look in person. If you check the item specifications, you can view the thickness and all information before reviewing. We hope you reached out and asked any quick questions. Also, there is a note for all samples in the box stating they are for shade and color. Secondly, if you refer to the checkerboard specification section, you can determine if you want to create a checkerboard pattern - some tiles may have different thicknesses and edges, but they always meet industry standards. Thank you for ordering samples. In your case, the tiles are of the same thickness, so there is nothing wrong with the actual item.
Absolutely luxuriously beautiful - and goes perfectly with my dolomite and bardiglio flooring. It's white, but has a very subtly movement that is perfect for baseboard trim. Plus, the person helping me with the sale knew his products well and was very helpful. I couldn't be more delighted!
The customer purchased Emperador Dark Marble Basketweave with Crema Marfil Dots Mosaic Polished, and we sent the exact item. We have not received any feedback, email, call, or text from the customer regarding receiving the wrong item. It is possible that they ordered the wrong item, but we shipped out the merchandise they ordered. We have pictures of the order before shipping, so from our side, the order was correct. However, if they did order the wrong item, we have not been contacted for an exchange or any other resolution.
